What Our Members Say

Our members are passionate about their YMCA. We regularly receive feedback from our members. Some of it is positive and other comments are where we need to improve. We welcome all feedback!

Member Comments & Scores

What is Ask Nicely?

The YMCA utilizes a service called Ask Nicely. It allows us to survey our members with only two questions. 

1) On a scale of 1 to 10, how likely are you to recommend the Y to a friend?
2) Do you have any feedback to share?

We are always striving for a 10, but appreciate all feedback we receive. It helps us improve your experience. If you receive a survey, please consider sending us your thoughts. The above comments and scores are from members who submitted a survey response through Ask Nicely. The surveys are sent at random via email.

If you have further questions, you can visit our membership experience desk at any branch or email info@rockriverymca.org.